[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.calliditas.sk\/pomoc-v-podnikani-chatbot\/#Article","mainEntityOfPage":"https:\/\/www.calliditas.sk\/pomoc-v-podnikani-chatbot\/","headline":"Pomoc v podnikan\u00ed \u2013 chatbot","name":"Pomoc v podnikan\u00ed \u2013 chatbot","description":"Jednou z hlavn\u00fdch v\u00fdhod je predpona „chat“.\u00a0Virtu\u00e1lny partner pracuje v miniaplik\u00e1ci\u00e1ch na str\u00e1nkach, ako je Facebook Messenger, Telegram, Viber, WhatsApp.\u00a0Myse\u013e a funk\u010dnos\u0165 robotov rast\u00fa, mno\u017estvo … ","datePublished":"2018-07-19","dateModified":"2023-04-28","author":{"@type":"Person","@id":"https:\/\/www.calliditas.sk\/author\/#Person","name":"","url":"https:\/\/www.calliditas.sk\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/48db5b3634ed7a3f1f89bca90f0a2521b0bb3970d57e3653d258d10b0f31fdf3?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/48db5b3634ed7a3f1f89bca90f0a2521b0bb3970d57e3653d258d10b0f31fdf3?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"calliditas.sk","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.calliditas.sk\/wp-content\/uploads\/img_a291157_w16623_t1537367257.jpg","url":"https:\/\/www.calliditas.sk\/wp-content\/uploads\/img_a291157_w16623_t1537367257.jpg","height":0,"width":0},"url":"https:\/\/www.calliditas.sk\/pomoc-v-podnikani-chatbot\/","about":["Business"],"wordCount":381,"articleBody":"Jednou z hlavn\u00fdch v\u00fdhod je predpona „chat“.\u00a0Virtu\u00e1lny partner pracuje v miniaplik\u00e1ci\u00e1ch na str\u00e1nkach, ako je Facebook Messenger, Telegram, Viber, WhatsApp.\u00a0Myse\u013e a funk\u010dnos\u0165 robotov rast\u00fa, mno\u017estvo narast\u00e1.\u00a0Napr\u00edklad po 2 rokoch od spustenia robotov na Facebooku Messenger\u00a0zhroma\u017edili\u00a0viac ako 300\u00a0000 spr\u00e1v a \u017eiadost\u00ed. Preto je jasn\u00e9, \u017ee pr\u00e1ve tak\u00e1to vec V\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 v podnikan\u00ed.Ako za\u010da\u0165? Hlavnou vecou je pochopi\u0165, \u010do od neho o\u010dak\u00e1va\u0165 a ak\u00e9 meran\u00e9 faktory \u00faspechu to bude ma\u0165. \u010ealej je potrebn\u00e9 pop\u00edsa\u0165 logiku pr\u00e1ce, po\u010dn\u00fac od cie\u013ea. Okrem in\u00e9ho identifikujte nieko\u013eko bodov:\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ak\u00e9 texty a m\u00e9di\u00e1 s\u00fa potrebn\u00e9 pre pr\u00e1cu v chatbote a ak\u00e9 pravidl\u00e1 bud\u00fa vyd\u00e1van\u00e9?\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ktor\u00e9 syst\u00e9my (intern\u00fd CRM – riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi, ceny a in\u00e9 datab\u00e1zy) musia by\u0165 prepojen\u00e9.\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mal by sa tento pomocn\u00edk vycvi\u010di\u0165 v rozhovoroch s u\u017e\u00edvate\u013emi alebo sta\u010d\u00ed, aby nastavil be\u017en\u00e9 fr\u00e1zy?Obchodn\u00edci sa m\u00f4\u017eu nau\u010di\u0165, ako vytvori\u0165 roboty na \u0161pecializovan\u00fdch kurzoch, alebo sa nau\u010di\u0165 sami pomocou pokynov na vyh\u013ead\u00e1vanie Google v tejto oblasti.Samostatne stoj\u00ed za zmienku potreba analyzova\u0165 a optimalizova\u0165 pr\u00e1cu robotov. Napr\u00edklad v dial\u00f3govom okne Google Analytics m\u00f4\u017eete zisti\u0165 po\u010det rel\u00e1ci\u00ed, ktor\u00e9 boli naj\u010dastej\u0161ie a ktor\u00e9 re\u0165azce boli \u00faspe\u0161ne ukon\u010den\u00e9. Taktie\u017e pred rokom spolo\u010dnos\u0165 Google otvorila pr\u00edstup k syst\u00e9mu Chatbase, syst\u00e9mu na anal\u00fdzu botov, ktor\u00fd funguje s mnoh\u00fdmi platformami.Pribli\u017en\u00e9 n\u00e1kladyPlus bot n\u00e1stroj pre mal\u00e9 a stredn\u00e9 podniky – n\u00edzky \u0161tart pre jednoduch\u00e9 \u00falohy. Vr\u00e1tane finan\u010dn\u00fdch. Ale\u00a0 n\u00e1klady na v\u00fdvoj chatu pre ve\u013ek\u00e9 kontaktn\u00e9 centr\u00e1 m\u00f4\u017eu by\u0165 desiatky tis\u00edc dol\u00e1rov.Podnikatelia v\u0161ak musia najprv zv\u00e1\u017ei\u0165 klady a z\u00e1pory, aby jednoduch\u00fd n\u00e1stroj naozaj zjednodu\u0161il pr\u00e1cu a nestal sa novou boles\u0165ou hlavy. Ide o:\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Analyzova\u0165 opakovan\u00e9 \u00falohy na webe a \u010do mo\u017eno zn\u00ed\u017ei\u0165 na automatick\u00fd dial\u00f3g s klientom;\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ur\u010dite zlo\u017eitos\u0165 \u00faloh;\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 V\u00fdber projektanta platformy alebo zmluvn\u00e9ho partnera, ktor\u00fd vytvor\u00ed a pridel\u00ed pr\u00edslu\u0161n\u00fd rozpo\u010det.                                                                                                                                                                                                                                                                                                                                                                                        4.1\/5 - (10 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Pomoc v podnikan\u00ed \u2013 chatbot","item":"https:\/\/www.calliditas.sk\/pomoc-v-podnikani-chatbot\/#breadcrumbitem"}]}]